terms and conditions 2026 wagamama x HYROX ramen rush activation 2026

The promoter of the Wagamama x HYROX Ramen Rush Activation (the “Promotion”) is Wagamama Limited (company number 02605751), whose registered office is at 5–7 Marshalsea Road, London, England, SE1 1EP (“we”, “our”, “us” or “wagamama”). 

1. The Promotion and how to enter 

The Promotion gives attendees at selected HYROX events the opportunity to take part in the “Ramen Rush” game activation and to win the prizes described in these terms and conditions. 

The Promotion will take place at the following HYROX events: 

To enter, participants must join the queue for the Ramen Rush activation and give their first name to a wagamama brand ambassador before taking part. 

Participation is free and no purchase is necessary. 

By entering the Promotion, you agree to be bound by these terms and conditions. If you fail to comply with them, your entry may be void. 

2. Who can enter 

The Promotion is open to attendees of the participating HYROX events. There is no minimum age requirement to participate. Participants under the age of 18 should obtain permission from a parent or guardian before participating. 

Wagamama employees, their immediate families, agents, affiliated companies and any person professionally connected with the Promotion may not participate. 

We may ask you to verify your eligibility and reserve the right to refuse participation if you are unable to do so. 

3. Promotion mechanics 

Participants will have thirty (30) seconds to score as many points as possible in the Ramen Rush battak game.  

Scores will be recorded automatically by the game technology. Participants will compete in heats against one other participant. At the end of each heat, the participant with the highest verified score in that heat will be declared the winner. 

Score verification, ties and technical issues 

All scores generated or displayed by the game equipment are subject to verification by wagamama or its representatives. A participant will not be confirmed as a winner until their score has been verified. 

If two participants record the same highest score in a heat, wagamama may require those participants to compete in one or more tie-break rounds. If a tie-break cannot take place, does not produce a clear winner or is itself affected by a technical issue, wagamama may determine the winner using another fair and reasonable method. 

If wagamama reasonably considers that the game equipment or scoring technology has malfunctioned, failed to record a score correctly or been interfered with, it may cancel or disregard the affected attempt, require the participant to replay the game, repeat the relevant heat or take any other reasonable steps necessary to determine a fair result. 

Wagamama may also withhold or withdraw a prize where a score is found to be inaccurate, invalid or obtained contrary to these terms. Wagamama’s decision in relation to score verification, ties and technical issues is final, except in the case of manifest error. 

4. Prizes 

Each heat winner will receive one (1) co-branded wagamama x HYROX chopsticks set (the “Winner Prize”). 

Every participant who takes part in the Promotion will also receive one (1) voucher entitling them to a free protein upgrade with the purchase of an eligible main dish at participating wagamama restaurants (the “Protein Voucher”). 

One Winner Prize will be awarded per heat. The number of Winner Prizes available will therefore depend on the number of heats operated during each event which will vary depending on the number of participants. 

5. Protein Voucher terms 

The Protein Voucher: 

• is available exclusively to registered Soul Club members; 

• must be redeemed by presenting the voucher and a valid Soul Club account; 

• entitles the holder to one free protein upgrade with the purchase of an eligible main dish; 

• is valid for dine-in orders only and cannot be used for delivery, takeaway or click and collect orders; 

• may be redeemed at participating wagamama restaurants in the UK and Republic of Ireland, excluding airport and motorway/service station locations; 

• is subject to availability; 

• has no cash value and no cash alternative will be offered; and 

• cannot be used in conjunction with any other offer, promotion or discount. 

The expiry date and any additional redemption requirements stated on the Protein Voucher or accompanying promotional leaflet will also apply. If there is any conflict between those redemption requirements and these terms, these terms will apply to the extent of the conflict. 

6. Rules of entry 

• Only one participation per person per event is permitted, unless event staff expressly allow otherwise. 

• Participants must follow all instructions given by wagamama representatives, HYROX event staff and venue personnel. 

• We may refuse participation or remove a participant whose behaviour is unsafe, disruptive, inappropriate or contrary to these terms. 

• Winner Prizes and Protein Vouchers are non-transferable, non-refundable and no cash alternative will be offered. 

• We may substitute a Winner Prize with an alternative prize of equal or greater value where necessary because of circumstances beyond our reasonable control. 

• We will not pay any expenses incurred in connection with participation in the Promotion or acceptance or use of a prize. 

7. General 

We may refuse to accept any entry or award any prize where we reasonably believe these terms and conditions have been breached. 

We reserve the right to void, amend, suspend or withdraw the Promotion without prior notice where it becomes necessary to do so, including because of circumstances beyond our reasonable control. 

We do not accept responsibility for any postponement, cancellation or interruption of the Promotion, or for any act or omission of a third-party event organiser, venue operator or supplier, where this is outside our reasonable control. 

To the fullest extent permitted by law, we accept no responsibility for any loss, damage, injury or disappointment suffered by any participant as a result of participating in the Promotion or accepting or using a prize. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. 

8. Personal data 

We may collect and use participants’ personal information for the purpose of administering the Promotion, including recording participation, verifying scores and contacting or identifying winners. We will process personal data in accordance with our Privacy Policy, available at https://www.wagamama.com/privacy-policy, and applicable data protection laws. Personal data will not be used for marketing unless the participant has separately agreed to receive marketing communications. 

9. Governing law and jurisdiction 

These terms and conditions are governed by the laws of England and Wales. If you live in the Republic of Ireland, you will also retain the benefit of any mandatory protections available to you under Irish law. 

Any dispute arising out of or in connection with the Promotion or these terms will be subject to the jurisdiction of the courts of the country in which you live, where required by applicable law. Otherwise, the courts of England and Wales will have jurisdiction.